Clayton Financial Services ("we," "us") respects your privacy. This policy explains what information we collect through this website and our services, how we use it, and the choices you have.
Information we collect
- Information you provide. When you call, email, or request a consultation, you may share your name, phone number, email address, and details about your credit situation.
- Credit information. If you become a client, you may provide credit reports and related documents so we can perform our services.
- Technical information. Like most websites, our hosting provider may log basic technical data such as IP address, browser type, and pages visited to keep the site secure and functioning.
How we use your information
- To respond to your inquiries and provide a consultation.
- To perform credit review and dispute services you engage us for.
- To communicate with you about your case, including status updates.
- To meet our legal and record-keeping obligations.
What we do not do
- We do not sell your personal information.
- We do not share your credit information with third parties except as needed to perform our services (for example, submitting disputes to credit bureaus and furnishers) or as required by law.
How we protect your information
We take reasonable administrative and technical measures to protect the personal information you share with us. Sensitive documents are handled only by the people working on your case.
Data retention
We keep client records only as long as needed to provide our services and to satisfy legal record-keeping requirements, then dispose of them securely.
Your choices
- You may contact us at any time to ask what information we hold about you, request a correction, or request deletion where the law allows.
- You may opt out of non-essential communications by replying "stop" to a text, using an unsubscribe link, or simply telling us.
Children's privacy
Our services are for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
If we update this policy, we will post the new version on this page with a new effective date.
Contact us
Questions about this policy or your information? Contact us at service@claytonfs.com, call (281) 406-1127, or write to Clayton Financial Services, 1880 S Dairy Ashford Rd, Ste 207, Houston, TX 77077.
